Frequently asked.

No. Once a receipt is sealed, its content is frozen and no further change is accepted. Edits can only be suggested before sealing. If you later agree on something different, create a new receipt; the original stays on record and can still be verified.

The receipt stays pending. The app doesn't send reminders for you, but you can remind them yourself. Until it's sealed, you can withdraw it from your Archive with "Delete completely" — it's removed for both of you and its verification link stops working — or simply leave it pending. As long as it isn't sealed, there is no approved record of it in SEAL.

Creating a new sealed receipt needs a SEAL Plus subscription, monthly or yearly. The app shows the price in your local currency before you subscribe, and eligible new subscribers get their first 3 months free. Everything else is free, with or without Plus: reading your receipts, reviewing and approving receipts other people send you, exporting a PDF of any sealed receipt you are a party to, and public verification. The other person never needs a subscription.

SEAL produces a digital record of what was agreed, when, and the signed approval that sealed it. In Turkey, formal 'electronic signature' regulation requires specific certificate authorities; SEAL is an independent, device-based system. It can be strong evidence in a dispute, but how much weight it carries is up to the court, and it does not replace a qualified e-signature. For high-stakes transactions, combine it with a notary or a qualified e-signature.

Yes, you can submit it as evidence; how much weight it carries is up to the court. Every sealed receipt can be downloaded as a PDF with the content hash, party and phone-verification details, an audit-chain summary, the verification URL and a QR code. The PDF file itself is not digitally signed — the signed records live in the audit chain on our server, and the other party or a court can look up the receipt's recorded status at getseal.app/verify with the code on the PDF.

Yes. The signed actions on the receipt, including the approval that sealed it, are already stored in the audit chain on the server. Even if the other side loses their device, the verification link, content hash and PDF remain valid evidence. They can recover their account on a new device by verifying their phone number over WhatsApp.

Our database runs on MongoDB Atlas in the EU (AWS Frankfurt) and our application server on Railway (EU/US — see the Privacy Policy). We store your phone number (E.164), the display name you enter when pairing, the receipts and drafts you create, your devices' public keys and push tokens, and your subscription status. We do not store passwords, emails, addresses, or card or bank details. See our Privacy Policy for the full list.

You can delete your account in the app under Settings → Delete My Account, or by emailing support@getseal.app. Your device keys, phone verification records, push tokens and saved drafts are deleted, and the name on your profile is removed. Receipts you share with another person are not deleted: they remain that person's record, so the name written on the receipt and the masked phone number in its audit chain stay on it, including on its verification page. They are only removed from your own lists. Deleting your account does not cancel a SEAL Plus subscription.

We never sell your data or share it for marketing. It is only shared with the service providers needed to run SEAL: MongoDB Atlas (database), Railway (server), Twilio (WhatsApp verification codes), Expo (push notifications, delivered through Apple and Google), RevenueCat (App Store / Google Play subscription status) and Sentry (crash and error reports). Details are in our Privacy Policy.